Friday the 13th: Demotion Day
I’ve been with Teleperformance for barely nine months and I was promoted as a Quality Assurance Analyst on my fifth month. I thought that it was the genesis of a fabulous career path. I thought I am fortunate. That was a misconception.
I am inclined to say that everything has been going on fairly smoothly not until that Friday (June 13) when Derwin, my immediate Supervisor, dramatically informed me about my demotion. As a cost-cutting measure, Management was forced to eliminate one Analyst. And as it turned out, I’m the “sacrificial sheep” for their hasty decison. Any egoistic Analyst would instinctually file for an immediate resignation and that’s what I was on the verge of doing that very day.
My colleagues, Joanne and Archie, sensed that something could still be done and so they advised me to file for a seven-day leave which I sheepishly followed. After my shift, I went home with dozen other things swirling on my head. I’m pondering on how my resignation letter should read like. I’m thinking of which company to apply for. I’m considering of yielding to my demotion, of taking calls again, for the mere sake of keeping a job. Focus was elusive and so I let those stuffs slipped out of my mind.
3:45 am. Silence was broken when my outmoded phone sprang into life. It was such an odd hour to receive a phone call from an unknown number. A familiar voice blurted out, “This is Mel and I have a good news for you. You are going to be the Sales Verifier. Please report this Monday.” And then there  was another period of awkward silence…
It was completely unexpected. It was the Assistant QA Manager who called me up. I was delighted as a sense of relief surged on me. To say that it was a good news would probably be an understatement. That news cheered me up. Smile spread across my sullen face and I let myself slowly sink into reverie. Everything is fine.
I still have a job.
I will still work for the same company.
I think I am fortunate.
I hope it is not a misconception.
